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Privacy policy | Xomobile

Privacy Policy

XOmobile takes your privacy matters very seriously.

This is the privacy policy of  XOmobile, a company incorporated under the laws of Latvia, with address: Republikas Square 3/225, Riga, LV-1010, Latvia.

This Policy details what information we receive, collect, and use in connection with the website located at xomobile.com (the Site), and the XOmobile software (XOmobile App), together - XOmobile Services.

Each time you use XOmobile Services, you agree and expressly consent to us all points described in this Privacy Policy. If you have any concerns about providing the information to us or having it used in any manner permitted in this Policy you should not use our Services.

This Privacy Policy may be amended from time to time. We’ll update or modify this Policy at any time with or without notice. However, we will not use your Personal information in a way that is materially different than described in this Policy.

We will post the revised Policy on the Site.

If you are a user accessing XOmobile from any country different from Latvia, with its specific laws or regulations governing personal data collection, use, and disclosure, please, be advised that through your continued use of XOmobile Services, which is governed by Latvian law, this Privacy Policy, and our End User License Agreement, you are transmitting your personal information in strict compliance with Latvian laws.

By downloading the XOmobile App and/or using the Services you acknowledge you are of legal age. XOmobile Application lets you send and receive voice calls.

Registration

When a User creates a XOmobile account, there are no needs to provide any personal data.

Nobody knows who is the owner of the account. You are completely anonymous.

You are registering with a login and password. That’s all.

We ask your permission to synchronize your contacts. Contacts synchronization simplifies the process of calling to the people in your contact list.

When you register, you will get a phone number (+3712-XXXXXXX) that you can use as for outgoing, so for incoming calls worldwide.

User’s XOmobile profile

We know your:

·       IP address;

·       your operation system (iOS, Android, Windows, Mac OS, etc.);

·       the type of the device you used while registering or using your account (mobile device/personal computer);

·       the model of your device (e.g. iPhone 6, Samsung Galaxy S2, etc.);

·       your regional settings (for proper user interface);

·       your time zone.

We collect these data for the following purposes:

·       to assure good delivery of our service

·       to comply with legal obligations

·       to prevent fraud

·       to diagnose call errors and help

·       to solve service quality problems.

Sharing data

We never share your data with anyone. Never.

Storing data

XOmobile only stores the data it needs to function properly.

Calls

Each XOmobile User gets a phone number (+371XXXXXXXX). A user can use the phone number for incoming and outgoing calls. All incoming calls are free for XOmobile user.

In accordance with international laws, if your country of residence is one of European Union countries, you have to indicate the country for proper VAT taxation (we are required for that by law).

As XOmobile provides users with a possibility to make international calls, CDR (Call Detail Records) should be collected and processed for billing purposes. These are industry standard records used by all telecom companies. We, as a mobile operator, don’t know who is the owner of a XOmobile phone number, thus this data can't be used for whatever purposes.

To process your payment instruction we use services of third parties (commercial banks). Banks take the appropriate measures to protect your personal data and to comply with relevant laws.

Voice mail is the service that allows people to leave voice messages when calling to your XOmobile number. We delete a voice message 30 days after it was recorded.

Push notifications

To let you know of incoming calls, XOmobile app uses the notification service on your device. This service provided by the third companies.  

In order to save your device’s resources (battery life, traffic, etc.) the Application goes in an idle mode and disconnects from XOmobile servers after 3 minutes of inactivity. To deliver notifications about received calls we use standard push services from Apple Inc., Google Inc., and Microsoft Corporation.

XOmobile doesn’t share with push-services providers your IP addresses and other data that allows to identify the user.

Advertisement and other spam

XOmobile's business model excludes any form of advertisement from any companies.

Of course, your XOmobile’s mobile phone number is accessible for incoming calls worldwide. And sometimes somebody you don’t know can call you by mistake or intentionally. The good news is that all incoming calls to your XOmobile phone number are free for you.

xomobile.com site

If you have permitted your computer or your mobile phone to accept cookies, we may use cookies on xomobile.com site. Our servers may automatically collect data about your Internet address when you visit the Site. Your IP Address does not include personally identifiable information.

Websites somehow linked to our Site are not under control of xomobile.com, and they have their own privacy policies. We take no responsibility or liability for such websites.

You can disable the allowance to use cookies through your web browser parameters.

We use Google Analytics or any other such analytics service provider in relation to both the Site and the App in order to collect data, track, create and receive reports of statistics relating to usage thereof. By using our Site or the App, you declare your consent of Google’s use of the data collected about you in the manner and for the purposes described above. We never associate any data gathered from the Site with any personal identifiable information from any source.

Contact Information                                      

All questions in connection with this Policy can be sent to app@xomobile.com

Republikas Square 3/225, Riga, LV-1010, Latvia